Business Process Consulting

Operational excellence and cost control is what enables leading companies to bring advancements in science to market faster. Avantor Services’ team of field-based, Lean Six Sigma-trained Laboratory Process Consultants conduct a holistic evaluation that identifies process improvements to achieve greater speed and cost savings. We learn your goals, objectives, and challenges, then map and implement processes that provide the best opportunities for innovation.

Find out more below about how Avantor Services’ teams have aided companies in reaching their potential, and how we can help you do the same.

Objective & Process

Avantor Services' Lean Business Process assessment aims to capture the voice of the customer (VOC) and a precise view of your current situation. Our approach provides you the opportunity to leverage Avantor Services consulting capabilities and experience to identify, quantify, and target specific areas for savings.

Avantor Services deploys Lean Six Sigma, a globally recognized methodology, and tools like DMAIC, Value Stream Mapping (VSM), detailed process flows, and much more. Metrics are fundamental to our analysis. As such, a short follow-up visit may be necessary to provide you with the crucial data needed to measure the improvements achieved. It is also vital to establishing a continuous improvement plan.

Onsite Interviews and Direction Observation

  • Schedule 30-minute onsite interviews and direct observation
  • Review customer data (e.g., supplier spend, supplies inventoried, transaction volume, site map, etc.)
  • Goal to complete interviews in one day

Avantor Services Business Process Consulting is a fee-based service. In general, most client projects are comprised of 1-3 billable days, but depend upon the client's specific scope of work.

Avantor Services provides a broad portfolio of services to customers engaged in science. We provide a clear advantage by leveraging more than 20 years of experience, delivering services, and knowledge of best practices across many industries.

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